Your privacy is important to us. This privacy policy governs the manner in which AlignerBase Platform website address at www.alignerbase.com (the “AlignerBase Platform”, “Platform” “Website”) owned and operated by AlignerBase LLC (“we”, “us”, “our”), collects, uses, maintains and discloses personally identifiable information collected from its users (“visitor”, “subscriber”, ”customer”, “you”, “your”, “their” etc. each a “user”). We respect your privacy and we are committed to protect the personally identifiable information that you disclose to us.
The purpose of this privacy policy is to assist you in understanding the purpose for which we collect, use, disclose and process the personal information you have provided to us or we collect from you. We are devoted to protecting your privacy. Please take a moment to check our privacy practices. By interacting or submitting any personal information or any other information to us for any purpose, it is deemed to be your full consent to permit us to collect, use and disclose such personal information and other information in accordance with this privacy policy.
If you do not agree to this Privacy Policy, please do not use our platform or website. We reserve the right to make changes to this Privacy Policy. If we make a material change to this Privacy Policy, we will notify you by posting the changes in this Privacy Policy. Please check back from time to time to ensure that you are aware of these changes. Your continued use of the Service will signify your acceptance of these changes.
The AlignerBase Platform has been specially designed for Dentists, Orthodontists, Dental Practices, Dental Labs, Clear Aligner Companies etc. where we are offering Digital (CAD software based) design services. Currently we are offering design services for clear aligners but in future we may also provide design services including but not limited to crowns, abutments, surgical guides, dentures, partial frames, copings, frameworks, and other related dental prosthetic devices (the "Services") for dental appliances.
Subject to this Privacy policy and in accordance with the data privacy law ALIGNERBASE LLC at 1007 N Orange St Ste 1357, 4th Floor, Wilmington, DE 19801 is the data controller, regarding the processing of personal data and on the free movement of such data. The data is stored in our database. Our server & database is hosted on AWS currently set to their server in Ohio.
For the purpose of this privacy policy, Personally Identifiable Information (PII) means any information relating to an identified or identifiable individual which may include, but is not limited to your full name, email, phone number, address, city, state, religion, age, gender date of birth, language, mobile number, address, location ,country, zip code, social media profile link, business phone, business address, business email, business website (“personal information” or “personal data”). While using our website and its services, we may ask you to provide us with certain personal information or we may automatically obtain form you that can be used to contact or identify you. We may collect or obtain personal information relating to you from various sources described below.
User-Provided Information:
Information Collected via Technology:
To make our website and its services more useful to you, our servers (which are hosted by a third-party service provider Amazon Web Services) may collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. When you use our website and its services, we may collect information about the usage information, location information, log data, cookies and similar technologies "clear gifs" or "web beacons." This automatically collected information may include your IP address or other device address or ID, web browser and/or device type etc. We may use Google Analytics and/or other third-party vendors to collect information anonymously and report website trends without identifying individual visitors. Google use its cookies to track visitor interactions.
If you visit and use our website or Platform and its services, we may collect, use and process your personal information in accordance with the terms set out in this privacy policy. Your personal information may be used or processed for the following purposes (hereinafter “purposes”):
Unless a longer retention period is required or permitted by law, we may hold your Personal information on our systems for as long as necessary to fulfill the purposes outlined in this Privacy Policy or until you request us to delete or erase it. Even if we delete your Personal information, it may persist on backup or archival media for legal, tax or regulatory purposes. We may also need to keep your personal information for accounting purposes. If we have asked for your permission to process your personal information and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal information.
We have sole discretion to take all reasonable steps to secure the information against unauthorized access or disclosure. Subject to this privacy policy and in accordance with any applicable law, we may disclose your personal information we collect from you, for the following circumstances and to the following third parties, whether they are located in your country or overseas.
In the following circumstances and with your prior permission, we may share or disclose your information
We may also disclose or share your personal information in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. In case of the change in ownership of our business through any viable means like a merger, an acquisition, takeover, or any similar event, your personal information may also be transferred to the new owner. In such scenarios, we will post a notice or otherwise notify you and collect your consent, as may be required by law, before the information is transferred and becomes subject to a different privacy policy.
To promote our Website and its services, we may use third-party advertising and analytics platforms, including but not limited to Google Ads, Facebook Ads, Google Analytics, Facebook's ad tracking feature, etc. We may also use remarketing or retargeting pixels through Google, Facebook and LinkedIn. We do not share personal information that directly identifies you with third-party advertisers for their direct marketing purposes.
We may use Google Analytics. Google Analytics uses “cookies”, which are text files placed on your computer or mobile device, to help the website analyses how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can refuse the use of Google Analytics by clicking on Opt-Out (https://tools.google.com/dlpage/gaoptout ) .
Also, we may use Facebook conversion tracking pixel tool which allows us to follow the actions of users after they are redirected to a provider's website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. Facebook can connect the data with your Facebook account and use the data for their advertising purposes, in accordance with the Facebook's privacy policy, you can find here: https://www.facebook.com/about/privacy/.
Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. By using our website you agree to the data processing associated with the integration of Facebook pixel. You can revoke your permission using https://www.facebook.com/ads/settings
Our website may use cookies to enhance user experience. Your web browser may place cookies on the hard drive of your device for record-keeping purposes and sometimes to track information/data about you. Cookies are small files and understood as IT data, in particular short text files, stored by a web browser or directly in the end devices of users, intended for the use of websites. Cookies usually contain the name of the website they come from, the storage time on the end device and a unique number.
There have two basic types of cookies: Session Cookies and Persistent Cookies. Session files are temporary files that are stored on the user's end device until logging out, leaving the application or turning off the software (web browser). Permanent files are stored in the user's end device for the time specified in the parameters of cookies or until they are manually deleted by the user.
By showing how and when visitors use the website, cookies help to identify how many unique users visit us, and tracking user trends and patterns. It also prevents you from having to re-enter your preferences on certain areas of the website where you may have entered preference information before. We may also use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the website or open HTML-formatted email messages. Cookies can compile information about your browsing habits and can also enhance your browsing experience. We may use cookies for the following purposes:
Personal data (if any) that we collect from you through cookies may be passed to our third-party services providers for managing and/or administering our Website, or for data hosting/storage/backup. Your use of our Website constitutes consent by you to our use of cookies and the matters set out herein. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from our website when you visit. Please note that, by not accepting cookies, you might not be able to use all functions of Website.
If you turn cookies off, some of the features that make your website uses experience more efficient may not function properly. It won't affect the user's experience that makes your website experience more efficient and may not function properly.
You may manage how your browser handles cookies and related technologies by adjusting its privacy and security settings. However, you can allow cookies from specific websites by making them trusted websites in your web browser. Find out how to manage cookies on popular browsers:
We have sole rights to provide an explanation of these cookies policy. If you have any questioned regarding this cookies policy, please feel free to contact us at info@alignerbase.com
Information about some actions taken by users is logged in the server layer. These data are used only to administer the Application. The browsed resources are identified by URL addresses. In addition, the following may be saved:
The above data is not associated with specific people browsing the website and is used only for the purpose of administering our Website or Platform.
Our website and its services may contain hypertext links to other websites or apps and provides access to products and services offered by third parties, we don’t control their privacy policies. When you access another website or purchase any third-party products or services through such external website and use of any personal information you provide to them will be governed by the privacy policy of the operator of such website you are visiting or the provider of such products or services.
If you interact with us by and through the interactive services or any social media pages, you should be aware that the personal information that you submit by and through such venues can be read, collected and/or used by other users of these forums (depending on your privacy settings associated with the accounts you have with the hosts of such social media pages, if applicable), and could be used to send you unsolicited messages or otherwise to contact you without your consent or desire. We are not responsible for the personal information that you choose to submit in these forums. The Social Media Pages reside on websites that are operated independently from us, and we are not responsible for such social media sites, interfaces or privacy or security practices. We encourage you to review the privacy policies and settings of the social media sites with which you interact to help you understand those social media sites’ privacy practices. If you have questions about the security and privacy settings of any social media sites that you use, please refer to their applicable privacy statements or policies.
You may, of course, decline to submit your personal information to us, in which case you may not be able to use our Platform or subscribe to our services. You may also control the types of notifications and communications we send, limit the personal information shared within the AlignerBase Platform about you, and otherwise amend certain privacy settings. We recognize the legal compliance to provide further privacy protections with respect to Personal Information we may collect from you. We undertake to respect the confidentiality of your personal information and to guarantee you can exercise your rights We will comply with different data practices as necessary. According to GDPR, CCPA, California Civil Code Section § 1798.83 and other applicable USA and international data privacy law, you have the following rights
You may exercise your right to access, update, amend or delete your personal data by contacting us at info@alignerbase.com . You may also write to us at the following address:
We may disclose and deliver your requested information free of charge within thirty days (30) days of receiving such your verifiable request. The time period to provide the required information may be extended once by an additional thirty days (30) days when reasonable necessary and with prior notice. Please note that we may ask you to verify your identity before responding to such requests. If you make a request, we will try our best to respond to you as soon as possible.
Please be aware that AlignerBase Platform is registered and operated from USA, but we are offering our website and its services to international users as well. Personal information we collect from you may transfer to, stored and processed in any country where our website and its services are based or have facilities or where we engage with our service providers. We may transfer personal information that we maintain about you to recipients in countries other than the country in which the personal information was originally collected, including to the United States. Those countries may have data protection rules and law that are different from those of your country. However, while other countries may not have the same standards of data protection as those in your home country, we will continue to protect the Personal information that we transfer in line with this privacy policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal information.
If you are located in the European Economic Area (EEA), we may process your personal information for the above purposes when
We do not share any of your personally identifiable or transactional information with any person or entity, other than as set out in this policy. No other third party receives your personally identifiable information or other transactional data. However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
We take children's privacy seriously. Our website and its services comply with the GDPR and Children’s Online Privacy Protection Act (COPPA) and the Children's online privacy protection law under the local territory of every user of our website and its services. We do not knowingly collect or solicit personal information from anyone under the age of 18. If any child under 18 wishes to use our website and its services, they can do so upon parental or guardian consent in accordance with applicable law. Where required by applicable law, we may ask children for consent from their parents or legal guardians before we approve any use of our website and its services. If any parent believes that their child is participating in any activity in our app, that collects personal information and the parent can contact us at info@alignerbase.com to request us to delete your child's account and any associated information. Upon such request we will delete all the collected information (if any) from our server.
This Privacy Policy has been prepared based on provisions of the applicable states and federal law of the United States, California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) of the European Union (EU), Children's Online Privacy Protection Act (COPPA), California Online Privacy Protection Act of 2003 (CalOPPA), California Civil Code Section § 1798.83 applicable International data protection law and other relevant law of the local territory of the user. We and each
We may disclose your personal information to comply with applicable law within or outside your country of residence, legal process, litigation requests or requests from public and governmental authorities; We may also disclose your personal information if it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or as otherwise required by law; We encrypt the transmission of information on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error. In no event, we do not sell trade, rent or otherwise transfer your personally identifiable information to any third parties except the above circumstances.
We are committed to protect and/or safeguard the data we collect from you. We take all reasonable and necessary steps to protect the information provided by you from unauthorized access. We may follow commonly accepted industry standards to protect the personal information submitted to us. We are using SSL CERTIFICATE, JWT Authentication System and other encryption-based security systems to protect the confidentiality of your personally identifiable information. However, no method of transmission over the Internet or method of electronic storages is 100% safe and secure. Therefore, we are not in the actual position to guarantee the absolute security of your information. If you have any questions about security on our website and its services, you can submit us an email we may take all reasonable steps and may allow third parties to assist us regarding processing your personal information and adopt proper security measure to safeguard your information for ensuring security.
We may use auto responder tools to communicate with you by e-mail. You may opt-out of receiving emails and other messages from us by following the instructions in those messages. We may also use the information that you provide to us to communicate with you about our current activities or to notify you about any updates or changes to our services. If you decide that you would no longer want to receive such messages you can opt-out from receiving such emails from us. In order to opt-out you can click on an unsubscribe link provided at the bottom of every email or as described in that email. If you have difficulties opting out, you may contact us at info@alignerbase.com
We hate spam or junk e-mail (unsolicited commercial e-mail) the same as you do. We endorse and comply with the requirement of the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act of 2003) and other applicable unsolicited commercial e-mail laws. If you subscribe with us, you will always have an option to unsubscribe immediately.
By using our website and its services, you provide your consent to us to collect, process and transfer (including international transfer) of your personal information in accordance with this privacy policy. Wherever possible, we will attempt to obtain your explicit consent to collect and process your information. If you have given us explicit permission to do so, we may from time to time provide your name and contact information to selected partners whom we believe may provide services or Services you would find useful. Sometimes you may give implicit consent, such as when you send us a message through our support or by e-mail to which you would reasonably expect us to reply. Without your consent to use of your personal information for a specific purpose, we do not use your information in any way that would identify you personally. We may continue to use, disclose or process your information in accordance with this Privacy Policy and on the above basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by contacting us at info@alignerbase.com
Our website and its services do not respond to Do Not Track signals. We don't track you personally and we never sell your personal information. Here is what we track: we track how users use our site in general so that we can make it better. We are monitoring traffic, usage activity, site performance, and we use general analytic tools so that we can improve your experience. We do not associate any of this data with you personally. We never sell or share your personally identifiable information unless required to do so by law.
We have sole discretion to modify or update or amend this privacy policy at any time without any prior notice. Changes or modification will take effect immediately upon their posting on our website. If we make any material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
By using our website and its services, you imply your acceptance of this privacy policy. If you do not agree to this privacy policy, please do not use our website and its services. Your continued use of our website and its services will be deemed your acceptance of those changes.
We have sole jurisdiction to provide an explanation of these Privacy Policy. If you have any question about this Privacy Policy or would like to access or modify your personal identifiable information, please contact us.
FYI: Please note that